ORDERING AND
SHIPPING AGREEMENT
PAYMENT AND DISCOUNTS:
Please make money orders or checks payable to "Ralph Roberts".
Personal checks must clear the bank before shipment, (U. S. Funds only). Credit/debit
card orders are accepted for new parts only. Credit/debit Cards NOT accepted on
used parts and rechromed parts. All credit/debit card orders will receive
only a 2% discount off of retail prices. The cash prices will receive 10% off
the retail prices. Exact shipping charges will be added to all credit/debit
card orders & all cash orders.
PRICES:
The internet catalog is updated periodically with current prices and new
parts. A list of parts you are
interested in and a current price quotation will be sent back promptly. This
extra discount does not apply to interior orders, sheet metal, back ordered
items, used parts or rechromed parts. Maximum cash
discount on CARS Interior orders, interior door panel stainless, sheet metal,
1957 Aluminum Side Panels, Grille Bar, & MCC & AC #'s, and special
order items is 2%. Used parts, rechromed parts and
new tires are not discounted or credit/debit card acceptable. Credit/debit card
orders are limited to 2% Discount.
SHIPPING:
Ralph Roberts Classic Supply ships UPS or Priority Mail whenever
possible. So give complete street address and zip code.
Please e-mail your order to obtain correct shipping charges if you are prepaying your order.
·
Note One:
· Note Two: Complete floors, complete doors, trunk floors, trunk lid skins and large quarter panels are shipped truck freight collect. Truck Freight orders must be prepaid, credit/debit cards are not accepted on truck freight orders.
C.O.D.:
We are no longer able to send orders C.O.D. All orders sent via UPS or USPS
must be paid for in advance or prepaid on a credit/debit card.
DAMAGED SHIPMENTS:
All items are insured. All claims for damaged parts should be directed to the
delivery company within 24 hours. The delivery company will issue a claim and
the merchandise will be replaced.
MISCELLANEOUS AND RETURN POLICY: Any part can be discontinued without notice. Prices and Terms may change without notice. If not satisfied with any item and part is unopened, return within 10 days in original container for a prompt refund, 10% restocking fee. After 10 days and under 20 days, 25% restocking charge. NO REFUNDS AFTER 20 DAYS. This excludes any printed materials (manuals, literature, decals, etc.) windshields (all glass), paint, large sheet metal panels (door skins, trunk floors, trunk skins & quarter panels), electrical parts (all wiring) and special order items which are non-returnable. Shipping charges are never refunded. Parts that have been installed are not returnable. A copy of the invoice must be enclosed with instructions on what you would like done with the returned parts. (refund, exchange, etc.) Be sure when ordering that clarity is unquestionable.
GUARANTEE:
All parts are guaranteed against defects in workmanship and material for 30
days. Liability is limited to the replacement of defective parts.
DISCLAMER:
Ralph Roberts will not be responsible for any damage or loss caused by delays,
failures or any other consequential damage arising from any cause whatsoever,
nor for the labor, transportation or any other charges incurred in the
replacement or repair of a defective item. I shall not be liable for personal
or mechanical damage caused by the use or misuse of products.
SHORTAGE CLAIMS:
In order to act quickly on any shortage claim, notification must be made within
3 days upon receipt of shipment. Any time after this period I can not be held
responsible. Check your order as soon as you receive it, even if you're not
ready to install the items.
STORE HOURS:
10 AM to 4 PM, Monday through Friday.
Closed Sat-Sun. Open some Saturdays from
10 AM to 1 PM, Call to see if we are open.
PLEASE SEND ORDERS TO:
Ralph Roberts,
Phone or FAX (360) 892-8421,
Internet: http://www.56chevy.com